1. Information We Collect
- 1.1. Uretia Teknoloji ve Tarim Hizmetleri Ltd. Şti. is the Data Controller.
- 1.2. Address: Turkey
- 1.3. Email: info@uretia.com
- 1.4. Tel: 0533 214 50 93
- 1.5. (Optional) Data Protection Officer: [Name - email]
2. Categories of Personal Data Processed
- 2.1. Identity data: name, surname, TCKN*, email, phone, address.
- 2.2. Account data: username, password, role, verification logs.
- 2.3. Security data: log, IP, browser/device info, access records.
- 2.4. Customer data: listings, purchases, messages, complaints.
- 2.5. Financial data: invoice, IBAN*, payment summaries.
- 2.6. Location data (only with consent).
- 2.7. Marketing data: cookies, campaign data, preferences.
- 2.8. (*) Only where necessary and limited in scope.
3. Data Collection Methods
- 3.1. Forms, account operations, and messaging on the Portal/mobile app.
- 3.2. Cookies, SDKs, and similar technologies.
- 3.3. Lawful partners, payment providers, logistics integrations.
- 3.4. Official authorities and court orders.
4. Purposes and Legal Bases
- 4.1. Contract performance: Membership, listings, billing, customer support.
- 4.2. Legal obligation: Log retention (5651), tax compliance, official requests.
- 4.3. Legitimate interest: Fraud prevention, security, analytics, reporting.m
- 4.4. Explicit consent: Marketing, geolocation, non-essential cookies.
5. Data Transfers and Recipients
- 5.1. Service providers: hosting, security, analytics, support.
- 5.2. Payment/financial: payment gateways, banks, e-invoice systems.
- 5.3. Logistics (if applicable): delivery coordination.
- 5.4. Legal authorities: courts, law enforcement, KVKK Authority.
- 5.5. Group companies and partners (as needed).
- 5.6. International transfer: via consent or under KVKK Article 9 (adequacy/standard clauses).
6. Data Retention Periods
- 6.1. Example Retention Table:
| Data Type | Purpose | Legal Basis | Duration |
|---|---|---|---|
| 5651 logs | Hosting provider obligation | Law | 1 year |
| Contracts/invoices | Legal & financial | Law | 10 years |
| Account data | Service delivery | Contract | Until closure |
| Marketing | Campaigns | Consent/interest | Up to 2 years |
| Complaints/disputes | Legal rights | Legitimate interest | Statute of limitations |
7. Data Subject Rights (KVKK Art.11)
- 7.1. Learn if your data is processed.
- 7.2. Request correction or deletion.
- 7.3. Know the recipients of your data.
- 7.4. Object to unfavorable automated decisions.
- 7.5. Claim damages if misuse occurs.
- 7.6. Applications: info@uretia.com
- 7.7. Complaints: Turkish Data Protection Authority (KVKK).
8. Cookie Policy Summary
- 8.1. Mandatory cookies → no consent required.
- 8.2. Functional/performance cookies → legitimate interest or consent.
- 8.3. Advertising cookies → require consent.
- 8.4. Cookie preferences may be updated anytime.
9. Security Measures
- 9.1. Technical: TLS encryption, hashed passwords, access control, monitoring.
- 9.2. Administrative: confidentiality agreements, audit trails, deletion policy.
- 9.3. Breach notification: users and KVKK are notified promptly.
10. Children's Data
- 10.1. The Portal is not intended for users under 18; parental consent is required.
- 10.2. Accounts violating this rule will be deleted and data removed.
11. Commercial Communications
- 11.1. Email, SMS, and push notifications are sent only with user consent.
- 11.2. Users may opt out at any time via the Unsubscribe" link or profile settings.
12. Updates and Effective Date
- 12.1. This policy may be updated periodically.
- 12.2. The latest version becomes effective upon publication on the Portal.
- 12.3. Date of Publication: 14.11.2025
